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Supporting you every step of the way

Have questions or just exploring? Call us on 1800 843 244, email [email protected] or enquire online. Made up your mind and ready to get started? Complete our online intake form to begin.

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We understand this can be a daunting time and we want to make sure you feel supported every step of the way.

Frequently Asked Questions

What locations does The Big Care service?

We proudly support NDIS participants across all suburbs of Melbourne and Sydney.

Can I switch my current my aged care provider or disability service provider to The Big Care?

Of course! Talk to our team today and we’ll walk you through the process.

Our team is here to listen to your needs, answer your questions, and guide you through the process every step of the way. We’ll help you understand and review your service agreement for any hidden clauses, and communicate with your current provider on your behalf if you need us to.

What types of disability support services does The Big Care provide?

The Big Care provides disability support to those who are on the NDIS. The National Disability Insurance Scheme (NDIS) is an Australian government program providing reasonable and necessary supports to eligible individuals with permanent and significant disabilities.

What types of aged care services does The Big Care provide?

The Big Care provides services to recipients of the Home Care Package (HCP), an Australian Government program that aims to support older people with complex care needs to help them to live safely and independently in their own homes.

Does The Big Care offer services for clients who do not have disabilities or require aged care?

Yes, The Big Care also provides services to a variety of clients, including private-paying individuals, those on workers’ compensation, veterans and their families, insurance claimants, clients on health insurance plans, and individuals needing post-hospital care for recovery and rehabilitation.

Care That Feels Personal

Disability & NDIS

Nursing Services

Support Coordination

Home Care

Cleaning

Gardening

Home Renovations & Modifications

Plumbing Services

Electrician Services

Additional Services

Transport

Personal Training & Fitness

The Big Care

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EnableU acknowledges the Traditional Owners and Custodians of country throughout Australia and recognises the continuing connection to lands, waters and communities. We pay our respect to Aboriginal and Torres Strait Islander cultures, and to Elders past, present and future.